Gaming at fh99 is about more than winning — it's entertainment. We want you to always play in good spirits and within your own limits. That's why we provide all the tools you need for responsible gaming.
Keep in mind
Responsible gaming means keeping gaming an enjoyable experience — one that doesn't take control of your life. fh99 believes every player should know their own limits.
Many people think responsible gaming is only for those with a problem. It's not. Building responsible gaming habits is important for any healthy player. It's not a sign of weakness — it's a sign of making the right choices.
Fh99 offers a range of tools and features to support responsible gaming. They're free to use and available at any time. Our goal is simple: to make your gaming experience a positive one.
Our free tools to help you stay in control of your gaming
Set your own daily, weekly, or monthly deposit limit. Decreases take effect immediately; increases take 24 hours to apply.
Decide in advance how long you'll play. Automatic alerts or logout when your session time is up.
Temporarily pause gaming for 1, 7, or 30 days. During this period, you won't be able to log in or place bets.
Exclude yourself for anywhere from 3 months to permanently. While self-exclusion is active, all access to your account will be fully blocked.
The game will automatically stop once you've lost a set amount. This makes it easy to avoid further losses in the heat of the moment.
A message appears on screen at set intervals reminding you how long you've been playing and how much you've spent.
Answer the following questions honestly. If more than three answers are "Yes", consider using our responsible gaming tools or reaching out for support.
Do you place more bets after a loss to try to win it back?
Is gaming taking time away from your work, studies, or family?
Are you gaming with borrowed money or dipping into your savings?
Do you feel restless or irritable when you're unable to game?
Are your family or friends concerned about your gaming?
Have you ever lied to someone about your gaming?
There are different levels of risk when it comes to gaming addiction. Identify where you stand and take the steps you need:
Keep in mind
A gaming problem is nothing to be ashamed of. It happens to many people. The bravest thing you can do is acknowledge it and ask for help. fh99 is always here for you.
Protect yourself in just a few simple steps
Log in to fh99
Log in to your account and click the profile icon in the top right corner.
Open Account Settings
Go to the "Responsible Gaming" section from the menu.
Choose your preferred tools
Activate whichever tool you need — deposit limits, cooling-off, self-exclusion, or reality checks.
Set an amount or time limit
Set limits at your own discretion. A protective delay applies if you wish to increase them.
Confirm
Save your settings. Once the tool is active, you'll receive a confirmation by email.
We promise — fh99 is always committed to keeping your gaming experience safe and enjoyable.
Small daily changes go a long way toward keeping you safe
Set aside a fixed amount each month for gaming. Never use money meant for rent, food, or savings.
Decide how long you'll play before you start. Set an alarm. When the time is up, stop — the game will be there later.
Avoid gaming when you're angry, frustrated, or have been drinking. Playing with a clear head makes it easier to make good decisions and reduces the risk of harm.
Let a family member or trusted friend know about your gaming habits. They can offer an outside perspective and help keep you on track.
It's best not to view gaming as a way to earn money. Treat every session as entertainment — any winnings are a bonus.
Take at least a 10–15 minute break every hour. Get up, drink some water, chat with someone. It helps clear your head.
Your questions about responsible gaming
Responsible gaming at fh99 isn't just a policy — it's part of our culture. Your well-being as a player is what defines our success.